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Author: Victoria Hoevemeyer Publisher: AMACOM ISBN: 0814438830 Category : Business & Economics Languages : en Pages : 231
When most prospective hires come well prepared for interview questions we all expect, how do you distinguish their answers from any other applicant? With this book by your side, you will no longer have to do your best guess work on what answers are genuine, which are rehearsed, and which will end up not reflecting the employee in the least. This invaluable resource shows you how to dig deeper using competency-based behavioral interviewing methods to uncover truly relevant and useful information. Complete with advice on evaluating answers and assessing cultural fit, the second edition of High-Impact Interview Questions features dozens of all-new questions designed to gauge: accountability, assertiveness, attention to detail, judgment, follow-through, risk-taking, and more. When the candidate is asked to describe specific, job-related situations, you will gain a clearer picture of past behaviors--and more accurately predict future performance. By the end of an interview, the real person behind the résumé will be revealed and you will be able to make an offer based on accurate findings, not hopeful hunches.
Author: Victoria Hoevemeyer Publisher: AMACOM ISBN: 0814429114 Category : Business & Economics Languages : en Pages : 192
"Tell me about a time...." The words evoke a child's fairy-tale innocence. Yet when used by an interviewer, they can help to determine the suitability of a job candidate by eliciting real-world examples of behaviors and experience that can save you and your organization from making a bad hiring decision. High-Impact Interview Questions shows you how to use competency-based behavioral interviewing methods that will uncover truly relevant and useful information. By having applicants describe specific situations from their own experience during previous jobs (rather than asking them hypothetical questions about "what would you do if..."), you'll be able to identify specific strengths and weaknesses that will tell you if you've found the right person for the job. But developing such behavior-based questions can be time-consuming and difficult. High-Impact Interview Questions saves you both time and effort. The book contains 701 questions you'll be able to use or adapt for your own needs, matched to 62 in-demand skills such as customer focus, motivation, initiative, adaptability, teamwork, and more. It allows you to move immediately to the particular skills you want to measure, and quickly find just the right tough but necessary questions to ask during an interview. Asking behavior-based questions is by far the best way to discover crucial details about job candidates. High-Impact Interview Questions gives you the tools and guidance you need to gather this important information before you hire.
Author: Victoria Hoevemeyer Publisher: ISBN: Category : Leadership Languages : en Pages : 227
Ask the right questions. Hire the best people. Most prospective hires come well prepared. So how do you get past the polished exteriors and rehearsed replies to discover what applicants are actually like? High-Impact Interview Questions shows you how to dig deeper using competency-based behavioral interviewing methods to uncover truly relevant and useful information. By having candidates describe specific, job-related situations (rather than relying on traditional questions), you'll gain a clearer picture of past behaviors - and more accurately predict future performance. Packed with hundreds of questions matched to in-demand skills, this user-friendly guide simplifies the process of selecting the right person for each position. Offering advice on evaluating answers and assessing cultural fit, the second edition of High-Impact Interview Questions features dozens of all-new questions designed to gauge accountability, assertiveness, attention to detail, judgment, follow-through, risk-taking, social media usage, and more. Hiring a dream employee takes more than a hunch. This book helps you ask the tough but necessary questions that reveal the real person behind the resume.
Author: David Basarab Publisher: Berrett-Koehler Publishers ISBN: 1605098574 Category : Business & Economics Languages : en Pages : 200
At last, an answer to the question that has bedeviled trainers for decades. Predictive evaluation enables you to effectively and accurately forecast training's value to your company, measure against these predictions, establish indicators to track your progress, make midcourse corrections, and report the results in a language that business executives respond to and understand. Dave Basarab explains how to begin by identifying the specific goals and beliefs you want to instill in participants. The next step is to determine exactly what these will look like when put into action. Finally you develop quantifiable measures of how employees' adopting the target beliefs and goals will impact the business. A key strength of this process is that it is profoundly collaborative—supervisors and employees work together to establish standards for success each step of the way. A how-to guide filled with worksheets, examples, and other tools, Predictive Evaluation ensures that, rather than being regarded as an expense and an act of faith, training will be seen as an investment with a concrete payoff.
Author: Nat Stoddard Publisher: John Wiley & Sons ISBN: 0470344504 Category : Business & Economics Languages : en Pages : 352
A trailblazing approach to choosing executives who both match the needs and fit the cultures of the organizations they will lead Leadership failures damage or even destroy companies every day. To reduce the costs of leadership failure, the author has developed a revolutionary process for selecting executives based on his years of consulting for some of America's largest corporations. The Right Leader details this new approach and how it eliminates the leadership failures that plague so many companies around the world today. When executives don't address the right needs, or can't lead the organization because of a poor fit with the corporation's cultures, the company loses competitive advantage, talented people, and momentum. The Right Leader introduces the revolutionary Match-Fit Model and explains how it reduces the risks and costs of executive failure by changing the factors that are considered and by taking into account the cultural dynamics at play in any organization. Nat Stoddard (New York, NY) is Chairman of Crenshaw Associates, a New York-based consulting firm specializing in career and transition management for senior executives. Claire Wyckoff (New York, NY) is an accomplished writer and editor, who has held executive positions in both the corporate and nonprofit sectors.
Author: Donald Kirkpatrick Publisher: ReadHowYouWant.com ISBN: 1459626338 Category : Languages : en Pages : 258
This work supports a process called Predictive Evaluation (PE) which enables practitioners to provide executives with compelling training data around the success of training in the three areas of Intention, Adoption, and Impact. PEalso works to determine whether success has been achieved, and provides lead indicators of future adoption (transfer of learning) along with recommendations for continuous improvement. PE provides measurement dashboard along with tactics for improving results. Predicting, the core operational concept in this approach, is a ''before - the - fact'' method which allows key decision makers to select the best training programs to support company strategy and operating plans. Another way to think about this model is: Predicting is before - the - fact to decide if to train. Evaluating is after - the - fact measurement against the predictions. There are four ways that the PE approach differs from other models in the field, namely: 1. Whereas traditional approaches focus on costs and numbers, not on forecasting financial return, PE focuses on the predicted impact and its value - add to the organization. 2. Whereas traditional approaches view evaluation as after - the - fact with no measures of success, PE employs repeated measures that mirror employees' path to improved performance with predicted 'success gates'. 3. Whereas ROI and/or Cost - Benefit evaluations traditionally rely on subjective estimates, PE provides concrete, business - focused and evidence - based data on return on investment and does not use statistical averages based on subjective estimates of improved performance or productivity. 4. Whereas existing approaches work on an after - the - fact basis with one - off programs, PE offers a determined prediction of the extent of transfer and impact and works well with programs that have repeated deliveries over a period of time. Lacking the information that PE provides, decision makers could fail to support those training programs that have the greatest potential for producing significant value to the company. When decision makers decide to spend large sums of money on training, they seek to evaluate their options as they evaluate other large investments - that is so on the basis on financial returns to the company. This work shows those decision makers how to accurately determine the potential ROI on such training programs before committing to the
Author: Robert Farrell (Professor) Publisher: American Library Association ISBN: 0838911617 Category : Language Arts & Disciplines Languages : en Pages : 175
"Fully a third of all library supervisors are "managing in the middle: " reporting to top-level managers while managing teams of peers or paraprofessional staff in some capacity. This practical handbook is here to assist middle managers navigate their way through the challenges of multitasking and continual gear-shifting. The broad range of contributors from academic and public libraries in this volume help librarians face personal and professional challenges by Linking theoretical ideas about mid-level management to real-world situations Presenting ways to sharpen crucial skills such as communication, productivity, delegation, and performance management Offering specific advice on everything from supervision to surviving layoffs Being a middle manager can be a difficult job, but the range of perspectives in this book offer strategies and tips to make it easier."
Author: Jeffrey L. Buller Publisher: John Wiley & Sons ISBN: 1118123743 Category : Education Languages : en Pages : 496
THE ESSENTIAL DEPARTMENT CHAIR This second edition of the informative and influential The Essential Department Chair offers academic chairs and department heads the information they need to excel in their roles. This book is about the "how" of academic administration: for instance, how do you cultivate a potential donor for much-needed departmental resources? How do you persuade your department members to work together more harmoniously? How do you keep the people who report to you motivated and capable of seeing the big picture? Thoroughly revised, updated, and expanded, this classic resource covers a broad spectrum of timely topics and is now truly more than a guide—it's a much-needed desk reference that tells you "everything you need to know to be a department chair." The Essential Department Chair contains information on topics such as essentials of creating a strategic plan, developing and overseeing a budget, key elements of fundraising, preparing for the role of chair, meeting the challenges of mentoring to increase productivity, and creating a more collegial atmosphere. The book also explores the chair's role in the search process, shows how to conduct a successful interview and what to do when it's time to let someone go. And the author includes suggestions for the best practices to adopt when doing an evaluation or assessment. The Essential Department Chair, Second Edition, contains a wealth of new, realistic case studies to equip leaders in this pivotal position to excel in departmental and institutional life.
Author: Susan Solovic Publisher: AMACOM ISBN: 0814438814 Category : Business & Economics Languages : en Pages : 256
You are in the business of staying competitive--seeing solid profits, building a strong brand, and keeping steady customers who return again and again. But the market is constantly changing and competition is fierce. How do you not only keep from losing ground but manage to remain a step ahead? Is a complete overhaul and rebranding every few years really necessary to make sure your footprint is still making its mark, reminding consumers of your presence?Entrepreneur expert Susan Solovic says that the answer to remaining competitive and keeping steady growth for your business is not ground-breaking, business-altering innovations, but by simply making one tweak at a time. By making incremental adjustments to every aspect of the business--marketing, customer service, finances, products, people--then repeating the process, you will find yourself constantly fixing weaknesses and spotting opportunities for growth. A winning habit for every successful business!In The One-Percent Edge, learn how to put energy into profitable areas and trim dead weight, raise prices by selling value instead of things, access new markets by adapting products or services, turn customers into brand ambassadors, and many other subtle yet highly effective strategies for affecting profitable changes to your business. Pull ahead of the pack by constantly evolving . . . one tweak at a time.